All PACER users are scheduled to be enrolled in multifactor authentication by the end of 2025.
For attorneys who share their PACER accounts with support staff or paralegals, there is no need for the support staff or paralegals to request additional PACER accounts. Instead, please see the following recommendation from PACER:
Shared Accounts
Filers and other users with CM/ECF-level access who share their accounts will be able to add up to five authentication apps. In other words, they can enroll up to four other users’ authentication apps in addition to their own.
For more information, please visit PACER here: https://pacer.uscourts.gov/announcements/2025/05/02/multifactor-authentication-coming-soon
Or contact the PACER Service Center at pacer@psc.uscourts.gov or (800) 676-6856.
The PACER Service Center hours of operation are Monday through Friday 8 a.m. to 6 p.m. CT.